Privacy Policy
Last updated: June 5, 2026
1. Introduction
AIBase ("AIBase," "we," "our," or "us") provides an AI image and video generation platform, including text-to-image, image-to-image, text-to-video, image-to-video, prompt tools, image utilities, API access, account management, and credit-based usage services.
This Privacy Policy explains how we collect, use, disclose, store, and protect information when you access or use AIBase, including our website, applications, APIs, and related services.
By using AIBase, you agree to the practices described in this Privacy Policy.
2. Information We Collect
2.1 Information You Provide
We may collect information that you provide directly to us, including:
- Account Information: name, email address, login method, profile details, account settings, and authentication information
- Authentication Data: information received from sign-in providers such as Google, including your email address, profile name, and profile image when made available
- Content Data: text prompts, uploaded images, reference images, generated images, generated videos, API inputs, moderation decisions, and related generation settings
- Payment and Billing Data: selected plans, credit purchases, order history, invoices, billing contact details, and payment status
- Support Communications: messages, attachments, feedback, bug reports, and other information you send to us
- Developer Data: API keys, API usage records, request metadata, and technical configuration needed to provide developer services
We do not intentionally collect payment card numbers or full payment credentials on our servers. Payment information is processed by third-party payment providers.
2.2 Information Collected Automatically
When you use AIBase, we may automatically collect:
- Usage Data: feature usage, generation requests, model selections, credit consumption, downloads, page views, and interaction events
- Device and Technical Data: IP address, browser type, device type, operating system, language, time zone, referrer, and approximate location inferred from IP address
- Log Data: request logs, error reports, security logs, performance data, and system activity
- Cookies and Local Storage Data: session cookies, authentication tokens, locale preferences, theme preferences, and other data needed to keep the service working
2.3 Generated Content and Uploaded Files
To provide AI generation features, we process prompts, uploaded files, reference images, generated images, generated videos, moderation decisions, and related metadata. Generated assets may be stored so that you can preview, download, manage, or access them from your account.
We do not use your prompts, uploaded content, or generated content to train AIBase-owned foundation models. Third-party AI providers may process your content as necessary to provide generation services, subject to their own terms and policies.
3. How We Use Information
We use information for the following purposes:
- Provide the Service: operate AI image generation, AI video generation, prompt tools, image utilities, downloads, and API access
- Process AI Requests: screen prompts for policy compliance, send allowed prompts, files, generation settings, and task metadata to AI model providers, and return generation results
- Manage Accounts: authenticate users, maintain sessions, manage profiles, and protect accounts
- Handle Billing: process credit purchases, subscriptions, invoices, refunds where applicable, and account balances
- Improve AIBase: analyze usage, debug issues, improve reliability, develop features, and optimize performance
- Safety and Abuse Prevention: detect fraud, spam, misuse, policy violations, security incidents, and unauthorized access
- Communicate With You: respond to support requests, send service notices, payment notices, security alerts, and important updates
- Legal Compliance: comply with applicable laws, enforce our Terms of Service, and protect our rights, users, and the public
4. How We Share Information
We do not sell your personal information. We may share information only as described below.
4.1 Service Providers
We may share information with vendors and service providers that help us operate AIBase, including:
- AI Model and Inference Providers: model and infrastructure providers used to process AI generation requests
- Safety and Moderation Providers: services such as Creem Moderation used to screen user prompts before image or video generation
- Authentication Providers: providers such as Google OAuth and authentication infrastructure used for sign-in and account sessions
- Payment Processors: authorized payment services such as Creem checkout where enabled and other payment methods made available in the product
- Database and Infrastructure Providers: providers such as Supabase, hosting platforms, server infrastructure, and monitoring services
- Object Storage Providers: S3-compatible object storage, including Cloudflare R2, used to store uploaded and generated assets
- Analytics Providers: services such as Google Analytics, OpenPanel, and similar tools used to understand product usage and improve the service
- Customer Support and Communication Tools: services used to respond to inquiries and send operational messages
These providers may access information only as needed to perform services for us and are expected to protect it appropriately.
4.2 Legal, Safety, and Protection
We may disclose information when we believe it is reasonably necessary to:
- Comply with applicable law, legal process, court orders, or government requests
- Enforce our Terms of Service and other policies
- Detect, prevent, or address fraud, abuse, security, or technical issues
- Protect the rights, property, safety, and legitimate interests of AIBase, our users, or others
4.3 Business Transfers
If AIBase is involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of assets, or similar transaction, information may be transferred as part of that transaction, subject to appropriate protections.
4.4 With Your Direction or Consent
We may share information when you direct us to do so, when you use integrations or public sharing features, or when you otherwise provide consent.
5. Cookies, Analytics, and Local Storage
AIBase uses cookies, browser storage, and similar technologies for:
- Essential Functions: authentication, sessions, security, account access, and request routing
- Preferences: language, theme, interface settings, and similar preferences
- Analytics and Performance: product analytics, page performance, error diagnosis, and feature improvement
- Local Product Features: locally saved prompt history or temporary interface state where supported
You can control cookies through your browser settings. Disabling some cookies or storage features may prevent parts of AIBase from working correctly.
6. Data Retention
We retain information for as long as reasonably necessary to provide AIBase, comply with legal obligations, resolve disputes, enforce agreements, maintain security, and support business operations.
Typical retention practices include:
- Account Data: retained while your account remains active and for a reasonable period after account closure
- Billing Records: retained as required for tax, accounting, fraud prevention, and legal compliance
- Usage and Log Data: retained for analytics, security, debugging, billing, and abuse prevention
- Uploaded and Generated Assets: retained as needed to provide downloads, account history, storage workflows, and support unless deleted or expired according to product behavior
- Support Messages: retained as needed to respond to your request and maintain support history
Some generated content links from third-party AI providers may expire independently of AIBase storage. If you delete content or request deletion, we will take reasonable steps to remove it from active systems, subject to backups, logs, fraud prevention, legal requirements, and technical limits.
7. Data Security
We use reasonable technical and organizational measures designed to protect information, including encryption in transit, access controls, credential protection, monitoring, and restricted access to production systems.
No method of internet transmission or electronic storage is completely secure. We cannot guarantee absolute security, but we work to protect information in a manner appropriate to the nature of the data and the risks involved.
8. International Data Transfers
AIBase and our service providers may process information in countries other than where you live. These countries may have data protection laws that differ from those in your jurisdiction. Where required, we use appropriate safeguards for international transfers, such as contractual protections or other legally recognized mechanisms.
9. Your Rights and Choices
Depending on your location, you may have rights to:
- Access personal information we hold about you
- Correct inaccurate or incomplete information
- Delete certain personal information
- Receive a copy of certain information in a portable format
- Object to or restrict certain processing
- Withdraw consent where processing is based on consent
- Opt out of certain analytics or marketing communications where applicable
To exercise privacy rights, contact us at [email protected]. We may need to verify your identity before completing your request.
10. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act and related laws, including the right to know, delete, correct, and opt out of certain sharing of personal information. AIBase does not sell personal information as that term is commonly understood.
To submit a California privacy request, contact us at [email protected].
11. European and UK Privacy Rights
If you are located in the European Economic Area, United Kingdom, or Switzerland, our legal bases for processing may include:
- Contract: to provide AIBase and perform our agreement with you
- Legitimate Interests: to secure, improve, analyze, and operate the service
- Consent: where we ask for consent, such as for certain optional cookies or communications
- Legal Obligation: to comply with laws, tax rules, accounting requirements, and lawful requests
You may also have the right to lodge a complaint with a data protection authority.
12. Children's Privacy
AIBase is not intended for individuals under 18 years old. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take reasonable steps to delete it.
13. Third-Party Links and Services
AIBase may contain links to third-party websites, services, models, or payment flows. We are not responsible for the privacy practices of third parties. We encourage you to review their privacy policies before using those services.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make material changes, we may notify you by posting the updated policy on our website, sending an email, or providing notice through the service.
Your continued use of AIBase after an updated Privacy Policy becomes effective means you accept the updated policy.
15. Contact Us
If you have questions or requests about this Privacy Policy, contact us at:
Email: [email protected]
Subject Line: Privacy Policy Inquiry
AIBase
[email protected]