Frequently Asked Questions

You can create images from text, edit an uploaded image with supported models, and create short videos from text or an image. The settings shown in each creator are the settings currently supported by that model.

You can explore tools and prepare a prompt while signed out, but you must sign in before a generation task is submitted. Eligible accounts may receive promotional or daily gift credits according to the configuration shown in the account; video tasks require paid credits.

Compare the input type, duration, resolution, aspect ratio, audio support, access requirement, and credit estimate shown on the model page. No model guarantees a particular result, so start with the least expensive configuration that meets your output needs.

The creator shows an estimated credit charge for the selected model and settings before you submit. The server validates that configuration and deducts the quoted amount when the provider accepts the task. Video cost varies with model, duration, resolution, and supported audio settings.

If provider task creation fails, or a polled task reaches a failed state, AIBase attempts an automatic, idempotent credit refund. If your balance does not recover after a confirmed failure, send the task ID to [email protected].

The task is not submitted. Review the estimate, choose a lower-cost model or setting, or purchase a plan or credit pack on the Pricing page. Credits are usage units, not cash, and cannot be transferred or redeemed for money.

Use specific prompts with clear subject, scene, style, and constraints. For image-to-image, upload clean references and align aspect ratio with your target output.

Completed results are copied to configured AIBase object storage when that storage is available. If storage is unavailable, the original provider link may be returned and may expire. Download important results promptly. The current site does not provide a generation-history library.

There is no self-service file deletion control in the current account interface. For a privacy or deletion request, contact [email protected] with the relevant task ID or upload details. Do not include passwords or payment information.

Generation requests go through authenticated AIBase server routes and are sent to the selected third-party model provider. Uploaded references may be stored in configured object storage so the provider can access them. This code does not publish your work to a public gallery, but third-party processing still applies; review the Privacy Policy before using sensitive material.

Commercial use is not guaranteed by a blanket AIBase promise. Your use must comply with the AIBase Terms, the applicable model/provider terms, and the rights attached to your prompt and reference files. Obtain legal advice for high-risk uses.

AIBase offers monthly and yearly subscriptions plus one-time credit packs. Subscription checkout identifies the renewal interval and actual charge before payment; one-time packs do not auto-renew. Purchase refunds and subscription changes are handled under the checkout terms and AIBase Terms. Contact [email protected] when you need account-specific help.